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Frequently encountered TOEIC Part 4 vocabulary in the actual exam
The full TOEIC test consists of seven parts, with Parts 1 to 4 assessing Listening comprehension and Parts 5 to 7 focusing on Reading comprehension. To achieve a high score, it’s essential to build a strong vocabulary foundation, especially for Part 4, which covers various real-world listening scenarios. Let’s explore key vocabulary that frequently appears in this section.

I. TOEIC Part 4 vocabulary – telephone messages
A telephone message refers to a recorded message left by a speaker instead of having a direct conversation. This type of content is commonly tested in the TOEIC exam.
Messages of this kind often involve sharing information, providing reports, confirming work-related matters or orders, making requests, or addressing customer concerns. The typical structure includes an introduction, identifying the recipient, stating the purpose, and providing key details, especially requests.
Some essential vocabulary words for this topic include:
TOEIC Part 4 vocabulary |
Example |
This is a message for |
This is a message for Ms. Rudy in response to her concern about the program for undergraduate |
in response to |
|
I’m calling about/regarding |
I’m calling about the concert ticket we bought yesterday. |
inquire (about) |
He inquired about cottages for sale |
please call me back |
Can you please call me back and tell me where your sister keeps it? |
You can reach me at + phone number |
You can reach me at +84989750214 |
return a call |
I’m returning your call regarding the flight reservation. |

II. TOEIC Part 4 vocabulary – advertisements
An advertisement promotes a product, service, or event. Expect questions about the features, purpose, and benefits of the advertised item, along with how it appeals to customers.
Persuasive language is often used to attract attention, and the closing statement usually highlights customer benefits or provides additional details.
Common vocabulary for this topic includes:
1. Product features
TOEIC Part 4 vocabulary |
Example |
feature |
This car has excellent safety features |
economical choice |
Half portions ordered as starters are an economical choice. |
durable |
Porcelain enamel is strong and durable |
come with a three-year warranty |
All models are backed by Transcend's Three-year Warranty |
2. Discount offers
TOEIC Part 4 vocabulary |
Example |
on sale |
The dress is on sale now |
clearance sale |
Saturday’s clearance sale will reduce old stock and make room for next season’s products which will arrive very soon |
special offer |
Our special offer expires on august 7 and is limited to customers in serviceable areas only. |
3. Customer benefits and additional details
TOEIC Part 4 vocabulary |
Example |
get a free gift |
If any of you did not receive your free gift at the door, please make sure to pick it up on your way out. |
visit our Website for… |
Please visit our website to learn more about the innovative and reasonably priced marketing services we offer. |
sign up for |
They signed up for a shopping account online. |
III. TOEIC Part 4 vocabulary – announcements and instructions
An announcement is delivered by a representative of a company or organization to an unspecified group of people. Typical questions focus on the topic, intended audience, or location, as well as what the listeners need to do.
This type of content often provides guidelines on facility usage, service instructions, or event information. Depending on the situation, announcements may be directed at passengers at airports or train stations, customers in stores, or employees within a company. These messages usually begin with a call for attention, followed by key details, and end with a thank-you or apology.
Some important vocabulary for this category includes:
TOEIC Part 4 vocabulary |
Example |
Attention, please. |
Attention please. This is a special announcement from the main office. |
be canceled |
His visit to North America was canceled |
be delayed |
The train was delayed |
apologize for the inconvenience |
We do apologize for the inconvenience resulting from the service which is now temporarily unavailable |
in case of emergency |
In case of an emergency, employees must vacate the building as rapidly as possible. |
appreciate one’s cooperation |
We appreciate your cooperation in this matter. |
as a reminder |
The cold served as a reminder that winter wasn't quite finished. |
captain |
The captain, together with his crew members, was struggling to control the ship. |
flight |
I got the first flight |
passenger |
More than 50 passengers escaped injury when a train was derailed |

IV. TOEIC Part 4 vocabulary – news reports
A news report delivers information through a news anchor and often focuses on traffic updates and weather forecasts. Expect questions about the main topic, key details, and recommendations for listeners.
Key vocabulary groups for this section include:
1. Traffic updates
TOEIC Part 4 vocabulary |
Example |
be stuck in traffic |
She has been stuck in traffic all morning. |
take an alternate route |
Last week, local commuters were forced to find alternative routes, due to fallen trees on route 309. |
follow the signs |
We followed the signs and therefore make it to the destination on time |
take the highway/freeway |
All commuters using the main highway to get to the center of the city will face delays of up to an hour today because of on-going construction |
detour |
He had made a detour to a cafe |
road closure |
Unfortunately, the incident has caused several road closures. |
under construction |
A building is under construction. |
2. Weather information
TOEIC Part 4 vocabulary |
Example |
weather forecast |
The national weather forecast on television was calling for light snow in Arkansas |
high/low humidity |
Low humidity causes static electricity, dry skin, lips and hair, scratchy throats and noses, and itching and chapping. |
temperature |
The temperature rose every day for a week. |
heat wave/cold wave |
We don't expect to have any more heat waves this summer. |
take an umbrella |
I took his umbrella by mistake. |
stay indoors |
The couple have been forced to stay indoors and rest. |
wear sunblock |
Everyone needs to wear sunblock at all times when outside or when exposed to UV rays |
V. TOEIC Part 4 vocabulary – broadcast programs
Broadcast programs typically feature discussions about the program’s content, special guests, and suggested actions for the audience. Test questions often focus on the topic, details, and recommendations mentioned in the broadcast.
Some essential vocabulary words for this type of content include:
TOEIC Part 4 vocabulary |
Example |
You’re listening to (program's name) |
You are listening to “Asian Music Tour”, and I’m your host, Dick Anderson. |
I’m your host + name. |
|
interview |
Candidates will be invited for an interview early next month. |
give A an update on |
She expects Leo to give her an update on his plan for Fresh & Easy in April. |
Stay tuned. |
Please stay tuned for traffic updates every hour on the hour. |
today’s guest |
Our today’s guest has conducted many major research projects and is currently teaching at Michigan University. |
commercial break |
What will the listeners hear after the commercial break? |

Building a strong TOEIC Part 4 vocabulary makes it much easier to follow conversations and respond accurately to questions. Consistent practice with these words and phrases will help you gain confidence and improve your overall listening performance.

Hi I'm Hien, and I am currently serving as an Product Content Administrator at Prep Education. With over five years of experience in independent online IELTS study and exam preparation, I am confident in my ability to support learners in achieving their highest possible scores.
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