Payment Policy

1.   Payment Methods

To provide our customers with the best online learning registration experience, Prep.vn offers four flexible and convenient payment methods for customers to easily choose from:

1.1 Online Payment via Onepay Payment Gateway

Step 1: Choose the desired course and click on "Payment."

Step 2: Check the "Payment Information" and enter the discount code (if any).

Step 3: Select the payment method "Onepay" and confirm the payment.

Step 4: Choose a suitable payment method and proceed as per the instructions on the screen.

1.2 Bank Transfer via 9Pay Payment Gateway

Step 1: Choose the desired course and click on "Payment."

Step 2: Check the "Payment Information" and enter the discount code (if any).

Step 3: Select the payment method "9pay" and confirm the payment.

Step 4: Make the transfer as per the on-screen instructions.

1.3 Payment via Internet Banking, Visa, MasterCard

Please select the OnePay payment gateway, which is authorized by the State Bank of Vietnam as an intermediary for transactions, to facilitate the simplest payment process.

1.4 Payment via PayPal (For students residing outside Vietnam)

If you wish to pay via PayPal, please contact customer service through:

- Hotline: 0931 42 88 99

- Fanpage: https://facebook.com/hocieltscungprepvn

- Email: support@prep.vn

After completing the payment, students will receive a notification of successful payment, and the registered course will be automatically unlocked in their account at Prep.vn.

If you encounter any difficulties during the payment process, please contact customer service immediately through:

- Hotline: 0931 42 88 99

- Fanpage: https://facebook.com/hocieltscungprepvn

- Email: support@prep.vn

2.   Payment Security Policy

• The card payment system is provided by payment gateway partners that are legally authorized to operate in Vietnam. Accordingly, the card payment standards at Prep.vn ensure compliance with industry security standards.

• All transaction information, including your card details, is absolutely secured by the Payment Gateway Partners—online payment intermediaries licensed by the State Bank of Vietnam.