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Pocket 135+ English Vocabulary for Public Administration by Topic

English vocabulary for public administration includes many advanced technical terms. In today's article, PREP will compile English vocabulary for public administration by common topics. Let's take a look!

I. English Vocabulary for Public Administration
II. English Exercises for Specialization in Public Administration

I. English Vocabulary for Public Administration

Let’s explore the following English vocabulary for public administration:

1. Departments and Positions in Public Administration

English Vocabulary for Public Administration
Word	Pronunciation	Meaning	Example
Office Management	/ˈɒfɪs ˈmænɪdʒmənt/	The process of organizing and coordinating the administrative tasks and operations within an office to ensure efficiency and effectiveness.	Office management involves overseeing administrative tasks and ensuring smooth operations.
Office/ Administrative Manager	/ˈɒfɪs/ /ədˈmɪnɪstreɪtɪv ˈmænɪdʒər/	A person responsible for overseeing the administrative operations of an office, ensuring that tasks are completed and that the office runs smoothly.	The office manager is responsible for coordinating administrative activities within the company.
Administrative Assistant	/ədˈmɪnɪstreɪtɪv əˈsɪstənt/	A person who provides support to office staff by performing various administrative tasks, such as answering phones, filing documents, and managing schedules.	The administrative assistant provides support to handle clerical tasks.
Information Manager	/ˌɪnfəˈmeɪʃən ˈmænɪdʒər/	A professional responsible for managing information resources and ensuring the accessibility and security of data within an organization.	The information manager is in charge of organizing and managing data within the organization.
Word processing Supervisor	/wɜːd ˈprəʊsɛsɪŋ ˈsuːpəˌvaɪzə/	A person who oversees the activities related to word processing and ensures that documents are accurately produced and formatted.	The word processing supervisor oversees the team responsible for document processing.
Receptionist	/rɪˈsɛpʃənɪst/	A person employed at a front desk to greet visitors, answer phones, and manage appointments in an office environment.	The receptionist greets visitors at the front desk.
Mail clerk	/meɪl klɜːrk/	An employee responsible for sorting, distributing, and managing incoming and outgoing mail within an organization.	The mail clerk distributes incoming mail within the office.
File clerk	/faɪl klɜːrk/	A staff member tasked with organizing and maintaining records and files in an office setting.	The file clerk maintains and organizes records for easy retrieval.
Stenographer	/stɪˈnɒɡrəfər/	A person who specializes in writing in shorthand, often as a means of transcribing spoken words, such as in meetings or court proceedings.	The stenographer transcribes spoken words into longhand.
Typist/ Clerk typist	/ˈtaɪpɪst/ /klɜːrk ˈtaɪpɪst/	An individual responsible for typing documents and correspondence, often in an office environment.	The typist formats documents in the office.
Word processing operator	/wɜːd ˈprəʊsɛsɪŋ ˈɒpəreɪtə/	A person who operates word processing software to create, edit, and format documents.	The word processing operator handles tasks related to document editing using computer software.
Secretary	/ˈsɛkrətri/	An administrative professional who performs various tasks to support executives or departments within an organization.	Jenny is professional secretary who manages appointments and correspondence.
Professional Secretary	/prəˈfɛʃənl ˈsɛkrətri/	A highly skilled secretary with specialized knowledge and expertise in administrative practices.
Specialized Secretary	/ˈspeʃəlaɪzd ˈsɛkrətri/	A secretary who focuses on specific industries or areas, possessing specialized knowledge relevant to their field.	A specialized secretary focuses on a specific field or industry.
Junior Secretary	/ˈdʒuːnjər ˈsɛkrətri/	An entry-level secretary who performs basic administrative duties in an office setting.	Junior secretary and senior secretary assist senior staff with clerical duties.
Senior Secretary	/ˈsiːnjər ˈsɛkrətri/	An experienced secretary who handles more complex administrative tasks and may supervise other staff.
Executive Secretary	/ɪɡˈzɛkjətɪv ˈsɛkrətri/	A highly skilled secretary who provides direct support to top executives, including managing schedules and correspondence.	An executive secretary provides high-level administrative support to executives.
Word processing specialist	/wɜːd ˈprəʊsɛsɪŋ ˈspɛʃəlɪst/	A professional with expertise in word processing software and document management.	The word processing specialist is skilled in handling documents and digital files.
Top management	/tɒp ˈmænɪdʒmənt/	The highest level of managers in an organization, responsible for major decisions and overall strategy.	The top management and middle management team are responsible for making strategic decisions.
Middle management	/ˈmɪdl ˈmænɪdʒmənt/	The level of management below top management, responsible for implementing strategies and overseeing lower-level managers.
Supervisory management	/ˌsuːpəˈvaɪzəri ˈmænɪdʒmənt/	A level of management that involves overseeing employees and ensuring that tasks are completed effectively.	Supervisory management oversees day-to-day operations and staff performance.
Supervisor	/ˈsuːpəˌvaɪzər/	A person who oversees the work of others, ensuring that tasks are performed correctly and efficiently.	The supervisor ensures that tasks are completed efficiently and according to standards.
Data entry clerk/ Operator	/ˈdeɪtə ˈɛntri klɜːrk/ /ˈɒpəreɪtə/	An employee responsible for inputting, updating, and maintaining data in computer systems.	The data entry clerk is responsible for inputting data accurately into the system.
Intelligent copier operator	/ɪnˈtɛlɪdʒənt ˈkɒpiər ˈɒpəreɪtə/	A person who operates and manages advanced photocopying machines that incorporate intelligence features.	The intelligent copier operator manages high-tech copying equipment.
Mail processing supervisor	/meɪl ˈprəʊsɛsɪŋ ˈsuːpəˌvaɪzər/	A manager responsible for overseeing the mail processing activities within an organization.	Martin is a mail processing supervisor who oversees the handling of mail within an organization.
Data processing supervisor	/ˈdeɪtə ˈprəʊsɛsɪŋ ˈsuːpəˌvaɪzər/	A manager who oversees the activities related to processing data for reports and analysis.	The data processing supervisor manages data processing activities.
Administrator carde/ High rank cadre	/ədˈmɪnɪstreɪtər ˈkɑːd/ /haɪ ræŋk kɑːd/	High-ranking administrative personnel responsible for significant decision-making and organizational leadership.	An administrator cadre holds a high rank in the organizational structure.
Co-Worker	/ˈkəʊˈwɜːkər/	A colleague or associate in the workplace who works together with others towards a common goal.	Hanna is my co-worker in company.
Career employee	/kəˈrɪə ˌɛmplɔɪˈiː/	An employee with a long-term position in a specific field or organization, often with a focus on career advancement.	A career employee is a staff member with a permanent position within an organization.
Receiving office	/rɪˈsiːvɪŋ ˈɒfɪs/	An area within an organization designated for receiving visitors or incoming correspondence.	The receiving office is where visitors are welcomed and directed within an organization.
Private office	/ˈpraɪvɪt ˈɒfɪs/	An enclosed workspace for an individual, providing privacy for work-related tasks.	John is a director general with a large private office.
Director General	/dəˈrɛktər ˈdʒɛnrəl/	The chief executive officer of a large organization or a department, often responsible for overall management.
Ministry Inspectorate	/ˈmɪnɪstri ɪnˈspɛktərɪt/	A government body responsible for monitoring and inspecting activities within a particular ministry.	The Ministry Inspectorate conducts inspections and audits within a ministry.
Committee/Commission	/kəˈmɪti/kəˈmɪʃən/	A group of people appointed to perform a specific task or make decisions in a particular area.	Committee is a group of individuals appointed to perform specific tasks.
Authority/ Agency	/ɔːˈθɒrəti/ /ˈeɪdʒənsi/	An organization responsible for enforcing laws, regulations, or providing public services.	Authority is a specialized unit within an organization.
Department	/dɪˈpɑːtmənt/	A specialized division within an organization typically responsible for a specific function or area of work.	A department is a unit within an organization responsible for specific tasks.
Permanent Deputy Minister	/ˈpɜːmənənt ˈdɛpjʊti ˈmɪnɪstər/	A senior government official who assists the minister in their duties and may represent them in their absence.	Daisy is a Permanent Deputy Minister who assists the Minister.
Permanent Vice Chairman/Chairwoman	/ˈpɜːmənənt vaɪs ˈtʃɛəmən/ˈtʃɛəwʊmən/	A senior official who supports the chairman or chairwoman and assumes their responsibilities in their absence, often involved in decision-making processes.	The Permanent Vice Chairman is a high-ranking official who supports the Chairman on a permanent basis.
Principal Official	/ˈprɪnsəpəl əˈfɪʃl/	A high-ranking official responsible for managing a specific department or area within an organization or government structure.	My father is a Principal Official who is a key figure in his company responsible for important decisions.
Chief of Office	/ʧiːf ʌv ˈɔfɪs/	The head of an office or department, responsible for overall operations and management of staff and resources.	The Chief of Office is the head of an office responsible for overseeing its operations.
Head	/hɛd/	The leader or person in charge of a department, division, or organization, responsible for directing its activities.
Deputy Head of Division	/ˈdɛpjʊti hɛd ʌv dɪˈvɪʒən/	An individual who assists the head of a division in managing operations and may take charge in their absence.	The Deputy Head of Division assists the Head of Division in managing the unit.
Division	/dɪˈvɪʒən/	A distinct part of an organization that is responsible for a specific area of work or functions.

2. Functions and Activities in Public Administration

English Vocabulary for Public Administration
Word	Pronunciation	Meaning	Example
The Office function	/ði ˈɒfɪs ˈfʌŋkʃən/	The administrative tasks and responsibilities performed within an office to ensure efficient operations and effective communication.	The office function of the new software is to streamline administrative tasks.
Office work	/ˈɒfɪs wɜːrk/	Tasks and activities typically performed in an office setting, including administrative duties and clerical work.	Sarah's office work involves managing scheduled meetings.
Filing	/ˈfaɪlɪŋ/	The process of organizing and storing documents and records in a systematic manner for easy retrieval.	John spent the afternoon filing documents in alphabetical order.
Correspondence	/ˌkɒrɪˈspɒndəns/	Written communication, especially in the form of letters, emails, or other documents exchanged between parties.	Tim handles all correspondence with clients via email.
Computing	/kəmˈpjuːtɪŋ/	The use of computers to perform calculations, process data, and manage information.	The company invested in high-performance computing systems for data analysis.
Communication	/kəˌmjuːnɪˈkeɪʃən/	The process of exchanging information or ideas through speaking, writing, or using some other medium.	Effective communication skills are crucial for teamwork.
Paper handling	/ˈpeɪpər ˈhændlɪŋ/	The management and organization of documents, including sorting, filing, and distributing paper materials.	Proper paper handling procedures ensure that important documents are not misplaced.
Information handling	/ˌɪnfəˈmeɪʃən ˈhændlɪŋ/	The processes involved in managing, processing, and distributing information within an organization.	The training session covered best practices for information handling in the workplace.
Input Information flow	/ˈɪnpʊt ˌɪnfəˈmeɪʃən fləʊ/	The stream of information entering an organization from various sources for processing and analysis.	The input information flow into the system must be accurate for reliable outputs.
Output Information flow	/ˈaʊtpʊt ˌɪnfəˈmeɪʃən fləʊ/	The flow of information that leaves an organization, typically in the form of reports, communications, or data distributions.	The output information flow from the database is used to generate reports for management.
Internal Information flow	/ɪnˈtɜːnl ˌɪnfəˈmeɪʃən fləʊ/	The movement of information within an organization, facilitating communication and coordination among departments.	Improving internal information flow can enhance collaboration among departments.
Managerial work	/ˌmænɪˈdʒɪəriəl wɜːrk/	Activities and responsibilities associated with managing and leading a team or organization.	Her managerial work involves overseeing staff and making strategic decisions.
Scientific management	/ˌsaɪənˈtɪfɪk ˈmænɪdʒmənt/	A management theory that applies scientific principles and methods to organize and improve efficiency within the workplace.	The principles of scientific management aim to optimize efficiency in production processes.
Office planning	/ˈɒfɪs ˈplænɪŋ/	The process of designing and organizing office operations and layouts to achieve optimal efficiency and effectiveness.	Office planning for the new year includes rearranging workspaces for better collaboration.
Strategic planning	/strəˈtiːdʒɪk ˈplænɪŋ/	The process of defining an organization's strategy and making decisions on allocating resources to pursue that strategy.	The company's success was a result of careful strategic planning.
Operational planning	/ˌɒpəˈreɪʃənl ˈplænɪŋ/	The process of detailing the specific actions and resources needed to implement the strategic plans within an organization.	Operational planning requests setting specific goals and allocating resources effectively.
Centralization	/ˌsɛntrəlaɪˈzeɪʃən/	The concentration of decision-making authority at the top levels of management within an organization.	Centralization of decision-making can speed up processes but may limit creativity.
Decentralization	/ˌdiːsɛntrəlaɪˈzeɪʃən/	The distribution of decision-making powers and responsibilities away from a central authority in an organization.	Decentralization allows for more autonomy at lower levels of an organization.
Physical Centralization	/ˈfɪzɪkəl ˌsɛntrəlaɪˈzeɪʃən/	The practice of consolidating resources, operations, or offices in a specific geographical location.	Physical centralization of offices can improve coordination within a team.
Functional Centralization	/ˈfʌŋkʃənl ˌsɛntrəlaɪˈzeɪʃən/	The organization of teams or departments based on specialized functions, ensuring that similar tasks are handled together.	The company implemented functional centralization to improve efficiency.
Organizing	/ˈɔːɡənaɪzɪŋ/	The process of arranging resources and tasks to achieve specific goals and objectives within an organization.	Organizing events requires attention to detail and good coordination.
Officer services	/ˈɒfɪsər ˈsɜːrvɪsɪz/	Administrative services provided to support the operations of an office or organization.	Officer services include managing appointments and handling correspondence.
Intradepartment relationship	/ˈɪntrəˈdɪˈpɑːrtmənt rɪˈleɪʃənʃɪp/	The connections and interactions among different departments within an organization.	Building strong intradepartment relationships enhances teamwork within the organization.
Customers relationship	/ˈkʌstəmərz rɪˈleɪʃənʃɪp/	The interactions and engagement between a business and its customers, aimed at building loyalty and satisfaction.	Maintaining good customer relationships is essential for business success.
Professional relationship	/prəˈfɛʃənl rɪˈleɪʃənʃɪp/	Connections and interactions between colleagues or professionals within a work environment.	Professional relationships are crucial for career growth.
Controlling	/kənˈtroʊlɪŋ/	The process of monitoring performance and making necessary adjustments to ensure that organizational goals are met.	Managers are responsible for controlling various aspects of the business.
Monitoring	/ˈmɒnɪtərɪŋ/	The ongoing observation and assessment of processes or activities to ensure they comply with established standards.	Regular monitoring of progress helps in identifying potential issues early.
Strategic control	/strəˈtiːdʒɪk kənˈtroʊl/	The process of assessing and guiding the execution of an organization’s long-term strategies and goals.	Strategic control involves setting long-term objectives and monitoring progress towards them.
Operational control	/ˌɒpəˈreɪʃənl kənˈtroʊl/	The management of daily operations to ensure that an organization operates efficiently and effectively.	Operational control focuses on day-to-day management and efficiency.
Administrative control	/ədˈmɪnɪstrətɪv kənˈtroʊl/	The process of managing and overseeing administrative functions within an organization to ensure compliance and efficiency.	Administrative control involves establishing rules and procedures for smooth operations.
Operative control	/ˈɒpərətɪv kənˈtroʊl/	The oversight and management of operational tasks and activities to ensure they are carried out as intended.	Operative control ensures that tasks are carried out effectively and efficiently.
Scheduling	/ˈskɛdʒuːlɪŋ/	The process of arranging and allocating time for various tasks and activities within an organization to enhance productivity.	Proper scheduling is essential for meeting deadlines effectively.
Dispatching/Assignment	/dɪˈspætʃɪŋ/ /əˈsaɪnmənt/	The assignment of tasks or responsibilities to employees or teams to ensure efficient workflow and task execution.	Dispatching involves assigning tasks to individuals based on their skills.
Directing	/dəˈrɛktɪŋ/	The act of guiding and managing activities and resources within an organization to meet objectives and achieve goals.	Effective directing requires clear guidance to ensure tasks are completed successfully.
Report	/rɪˈpɔːrt/	A formal document presenting information or findings on a specific topic, typically based on research or investigation.	Managers are expected to submit detailed reports on project progress.
Career planning and development	/kəˈrɪər ˈplænɪŋ/ ænd dɪˈvɛləpmənt/	The process of setting career goals and identifying the steps and resources needed to achieve professional growth.	Career planning and development are essential for personal and professional growth.
Work distribution chart	/wɜːrk ˌdɪstrɪˈbjuʃən ʧɑːrt/	A visual representation that outlines how tasks or responsibilities are allocated among team members or departments.	A work distribution chart helps in visualizing workload allocation.
Job correlation chart	/ʤɒb ˌkɒrəˈleɪʃən ʧɑːrt/	A diagram that indicates the relationships and connections between different job roles within an organization.	Job correlation charts illustrate the interrelationships between different roles.
Operation	/ˌɒpəˈreɪʃən/	An action or series of actions performed to achieve a specific objective within an organization or system.	Smooth operation of machinery is crucial for manufacturing processes.
Transportation	/ˌtrænspɔːrˈteɪʃən/	The movement of people or goods from one place to another using various modes of transport.	The company handles transportation of goods to various locations.
Inspection	/ɪnˈspɛkʃən/	The act of examining or checking something carefully to ensure compliance with standards or regulations.	Regular inspection of equipment ensures safety standards are met.
Storage	/ˈstɔːrɪdʒ/	The act of keeping items in a designated location for future use, often involving proper organization.	Proper storage of inventory is crucial for efficient warehouse management.
Position	/pəˈzɪʃən/	somebody/something in a particular position	Please position the items on the shelf as instructed.
Delay	/dɪˈleɪ/	to make somebody/something late or force them to do something more slowly	The project completion was delayed due to unforeseen circumstances.
Combined operation	/kəmˈbaɪnd ˌɒpəˈreɪʃən/	An operation that merges various processes or activities to achieve a unified goal or output.	The factory uses a combined operation of machinery for efficiency.
Work in progress	/wɜːrk ɪn ˈproʊsɛs/	Tasks or projects that are currently being worked on but are not yet completed.	There are several items in work in progress on the production line.
Handle paperwork accumulation	/ˈhændl ˈpeɪpərwɜːrk əˌkjumjəˈleɪʃən/	To manage and process the build-up of documents and records that require attention or action.	The administrative staff needs to handle the paperwork accumulation efficiently.
Low payoff items	/loʊ ˈpeɪˌɔf ˈaɪtəmz/	Tasks or activities that provide minimal return on investment or effort, often considered non-essential.	Focus on high payoff items rather than low payoff items.
High payoff items	/haɪ ˈpeɪˌɔf ˈaɪtəmz/	Tasks or activities that yield significant benefits or returns, often prioritized for attention.
To keep track of sb/sth	/tuː kiːp træk ʌv/	To monitor or maintain awareness of someone or something.	The manager needs to keep track of the project timeline.
To lose track of sb/sth	/tuː luz træk ʌv/	To become unaware of or no longer keep up with someone or something.	I lost track of time while working on the assignment.
Arrangement of appointments	/əˈreɪnʤmənt ʌv əˈpɔɪntmənts/	The organization and scheduling of meetings or engagements with individuals.	The secretary handles the arrangement of appointments for the CEO.
Receiving calls	/rɪˈsivɪŋ kɔːlz/	The act of answering or taking telephone calls from others.	Receptionists are responsible for receiving calls and directing them to the appropriate department.

3. Some Other Terms in the Field of Public Administration

English Vocabulary for Public Administration
Word	Pronunciation	Meaning	Example
Long term/long run/long rage	/lɒŋ tɜːm/lɒŋ rʌn/lɒŋ reɪdʒ/	Referring to a duration or perspective that extends over an extended period, often used in strategic planning.	Planning for the long term is crucial for sustainable growth.
Short term/short run/short rage	/ʃɔːrt tɜːm/ʃɔːrt rʌn/ʃɔːrt reɪdʒ/	Referring to a duration or perspective that is limited to a brief period, often associated with immediate priorities or quick results.	We need to focus on short-term goals to achieve quick wins.
Mid term/mid run/mid rage	/mɪd tɜːm/mɪd rʌn/mɪd reɪdʒ/	Referring to a time frame that falls between short-term and long-term, typically spanning several months to a few years.	Our mid-term strategy includes expanding into new markets.
Due	/djuː/	Referring to a specific time by which something is expected to be completed or fulfilled; a deadline.	The project report is due by the end of the week.
Elapsed time	/ɪˈlæpst taɪm/	The amount of time that has passed since a particular event began or was initiated.	The elapsed time between the two events was minimal.
Simplifying office work	/ˈsɪmplɪˌfaɪɪŋ ˈɔfɪs wɜːrk/	The process of making administrative tasks and responsibilities easier and more efficient.	Using technology can greatly help in simplifying office work processes.
Ability	/əˈbɪlɪti/	The capacity or skill to perform a specific task or activity effectively.	Her ability to adapt to new situations is commendable.
Adaptive	/əˈdæptɪv/	Capable of adjusting to new conditions or environments.	A successful leader is adaptive and can adjust to changing circumstances.
Conference	/ˈkɒnfərəns/	A formal meeting or gathering of individuals to discuss specific topics, often involving presentations and discussions.	The annual conference will be held next month.
Conflict	/ˈkɒnflɪkt/	A disagreement or clash between opposing ideas, interests, or parties.	Resolving conflicts in the workplace is essential for a harmonious environment.
Conflict tolerance	/ˈkɒnflɪkt ˈtɒlərəns/	The capacity to accept and manage disagreements or conflicts in a constructive manner.	Developing conflict tolerance is important for effective teamwork.
Tickler folder file	/ˈtɪklər ˈfəʊldə faɪl/	A system for organizing documents by date to ensure timely follow-up or reminders.	The tickler folder file helps in reminding about pending tasks.
Ticker card file	/ˈtɪkə kɑːd faɪl/	A method of storing documents using cards that can be easily updated and referenced.	Organizing information using a ticker card file can improve office efficiency.
Diary/daybook	/ˈdaɪəri/ˈdeɪbʊk/	A personal book for recording daily events, appointments, or thoughts.	She diligently writes in her diary every night before bed.
Time schedule	/taɪm ˈʃɛdjuːl/	A detailed plan that outlines when tasks or activities are to be completed.	Please check the time schedule for any changes to the meeting.
Daily calendar	/ˈdeɪli ˈkæləndə/	A calendar designed to be used on a daily basis for tracking appointments and schedules.	His daily calendar is filled with appointments and tasks.
Interruption	/ˌɪntəˈrʌpʃən/	An event that disrupts or breaks the continuity of an activity or conversation.	The constant interruptions at work made it hard to focus.
Uninterrupted	/ʌnˌɪntəˈrʌptɪd/	Describing a situation that is continuous and does not experience breaks or interruptions.	She enjoys working in uninterrupted silence.
Dictating machine	/ˈdɪkteɪtɪŋ məˈʃiːn/	A device used for recording speech, which can then be transcribed into written form.	The dictating machine helps in transcribing spoken words into text.
Employee manual/Handbook	/ɪmˈplɔɪi mænjuəl/ˈhændbʊk/	A document that provides employees with essential information about company policies and procedures.	The employee handbook contains important policies and procedures.
Plan for periods relaxation	/plæn fɔː ˈpɪərɪədz ˌrɛlækˈseɪʃən/	A structured approach to scheduling breaks or downtime to enhance productivity and well-being.	It's important to have a plan for periods of relaxation to avoid burnout.
Face to face communication	/feɪs tuː feɪs kəˌmjuːnɪˈkeɪʃən/	Direct interaction between two or more people in the same physical space.	Face to face communication is often more effective than emails.
Telephone Communication	/ˈtɛlɪfəʊn kəˌmjuːnɪˈkeɪʃən/	The exchange of information or messages through telephone conversations.	Telephone communication is still important in business settings.
Memo of call/Phone call	/ˈmɛmoʊ ʌv kɔːl/fəʊn kɔːl/	A written record documenting the details of a phone conversation for reference.	Please make sure to fill out the memo of call for any important phone conversations.
A telephone message form	/ə ˈtɛlɪfəʊn ˈmɛsɪʤ fɔːrm/	A standardized format used to record and communicate information received during a telephone call.	Please fill out the telephone message form if you receive any calls while I'm away.
Resolution	/ˌrɛzəˈluʃən/	A formal decision or agreement reached within an organization, often to resolve issues or create policies.	The board of directors passed a resolution to increase employee benefits.
Constitution	/ˌkɒnstɪˈtjuʃən/	A foundational document outlining the principles and laws that govern an organization or country.	The country's constitution outlines the fundamental principles of governance.
Instruction	/ɪnˈstrʌkʃən/	A set of guidelines or directions intended to inform or guide actions.	Follow the instructions carefully to assemble the furniture.
Orientation manual	/ˌɔːrɪɛnˈteɪʃən mænjuəl/	A resource providing new employees with information about the organization’s culture, policies, and procedures.	New employees are provided with an orientation manual to help them acclimate to the work environment.
Office manual	/ˈɒfɪs mænjuəl/	A comprehensive guide outlining office procedures, organizational structure, and administrative practices.	The office manual contains guidelines on office procedures and policies.
Adjusting pay rates	/əˈdʒʌstɪŋ peɪ reɪts/	The process of modifying the amount of compensation provided to employees for their work.	The company is considering adjusting pay rates to remain competitive in the market.
Benefits	/ˈbɛnɪfɪts/	Advantages or profits gained from something, often referring to non-salary compensations offered to employees, such as health insurance and retirement plans.	The company offers a range of benefits including health insurance and retirement plans.
Collective agreement	/kəˈlɛktɪv əˈɡriːmənt/	A formal contract negotiated between an employer and a group of employees, usually represented by a union, that outlines the terms and conditions of employment.	The union and the company reached a collective agreement regarding working hours.
Compensation	/ˌkɒmpɛnˈseɪʃən/	Payment or remuneration provided to employees for their work, which may include salary, wages, bonuses, and benefits.	Employees receive fair compensation for their hard work and dedication.

II. English Exercises for Specialization in Public Administration

After studying English Vocabulary for Public Administration, let’s get started on the following multiple-choice exercises in English related to public administration!

Exercise: Please choose the appropriate answer.

1. Who is responsible for overseeing the operations of an office?

A. Chief of Office
B. Deputy Head of Division
C. Director General

2. What position is responsible for conducting inspections and audits within a ministry?

A. Ministry Inspectorate
B. Permanent Vice Chairman
C. Deputy Head of Division

3. What term is used to describe the process of arranging appointments?

A. Correspondence
B. Scheduling
C. Dispatching/Assignment

4. Which term refers to the practice of overseeing and guiding employees in their work tasks?

A. Directing
B. Controlling
C. Monitoring

5. Which term describes the systematic arrangement of tasks and activities to achieve specific goals?

A. Operation
B. Organizing
C. Combined operation

6. Which term refers to the control of day-to-day operations to ensure efficiency and effectiveness?

A. Strategic control
B. Administrative control
C. Operational control

7. What is the term used for the movement and storage of goods from the point of origin to the point of consumption?

A. Transportation
B. Paper handling
C. Officer services

8. Which term describes the process of handling the accumulation of paperwork?

A. Information handling
B. Computing
C. Handle paperwork accumulation

Answer keys:

1. A	2. A	3. B	4. A
5. B	6. C	7. A	8. C

Thus, PREP has compiled all the English Vocabulary for Public Administration for you, along with practice exercises and answers. We hope this will be a useful resource for your study and exam preparation. Wishing all Preppies success in mastering the language!

Master Tu Pham

Founder/CEO at Prep

Founder of Prep Smart Test Preparation Platform. With over 10 years of experience in teaching and test preparation, Mr. Tú has helped thousands of students achieve high scores in the IELTS exam. In addition, Mr. Tú Phạm is also a consulting expert in British Council programs and a speaker at many leading educational events, programs, and conferences.