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Compilation of the 3 most popular English import-export conversations
English for import-export is a challenging topic. However, if you are studying or working in this field, it is essential to accumulate vocabulary and communication phrases. In the article below, PREP shares common English import-export conversations to help you communicate and work effectively. Let's take a look!
I. Import-export vocabulary in English
Let's take a look at a comprehensive list of vocabulary related to the import-export topic to confidently engage in English import-export conversations!
English vocabulary for the import-export topic |
Meaning |
Example |
Export /ɪkˈspɔːrt/ (n) |
to send goods to another country for sale |
The country's main export is agricultural products. |
Import /ɪmˈpɔːrt/ (v) |
to buy or bring in products from another country |
The company imports electronic goods from China. |
Trade /treɪd/ (n) |
the activity of buying and selling, or exchanging, goods and/or services between people or countries |
International trade plays a vital role in the economy. |
Customs /ˈkʌstəmz/ (n) |
the government department that deals with taxes on goods coming into and leaving a country |
Goods passing through customs must be declared. |
Tariff /ˈtærɪf/ (n) |
a charge or list of charges either for services or on goods entering a country |
The government imposed a new tariff on imported cars. |
Port /pɔːrt/ (n) |
a town by the sea or by a river that has a harbor, or the harbor itself |
The port handles a large volume of imports and exports. |
Freight /freɪt/ (n) |
goods, but not passengers, that are carried from one place to another, by ship, aircraft, train, or truck, or the system of transporting these goods |
The freight charges for shipping goods overseas can be expensive. |
Cargo /ˈkɑːrɡoʊ/ (n) |
the goods carried by a ship, aircraft, or other large vehicle |
The cargo ship is scheduled to arrive at the port tomorrow. |
Exporter /ɪkˈspɔːrtər/ (n) |
a person, country, or business that sells goods to another country |
ABC company is one of the leading exporters of textiles. |
Importer /ɪmˈpɔːrtər/ (n) |
a person, country, or company that buys products from another country in order to sell them |
They work as importers, bringing in goods from various countries. |
Trade agreement /treɪd əˈɡriːmənt/ (n) |
a formal agreement between two or more countries about improving trade with each other, for example by removing import taxes |
The two countries signed a new trade agreement to promote commerce. |
Balance of trade /ˈbæləns əv treɪd/ (n) |
the difference between the money that a country receives from exports and the money it spends on imports |
The country has a positive balance of trade with its neighboring nations. |
Quota /ˈkwəʊtə/ (n) |
a fixed, limited amount or number that is officially allowed |
The government imposed import quotas to protect domestic industries. |
Invoice /ˈɪnvɔɪs/ (n) |
a list of things provided or work done together with their cost, for payment at a later time |
Please send us the invoice for the recent shipment. |
Free trade /friː treɪd/ (n) |
international buying and selling of goods, without limits on the amount of goods that one country can sell to another, and without special taxes on the goods bought from a foreign country |
Some economists advocate for free trade policies to stimulate economic growth. |
II. Communication phrases for the import-export topic
Let’s explore a list of common communication phrases for the import-export topic compiled by PREP to enhance your communication skills in this area!
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What are the import/export regulations for laptops in Thailand?
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Can you provide the HS code for the goods you're exporting?
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Are there any restrictions or tariffs on importing rice into India?
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Could you please send me the proforma invoice for the shipment?
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What is the lead time for delivery of the goods?
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Do you offer any discounts for bulk orders?
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Could you confirm the shipping terms for this order?
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Is the packaging of the goods suitable for international shipping?
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Can you provide the certificate of origin for the goods?
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Are there any specific labeling requirements for the products?
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Do you have any preferred shipping carriers or methods?
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Can you arrange for customs clearance at the port of destination?
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Are there any special documents required for customs clearance?
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What is the payment method and terms for this transaction?
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Can you provide insurance coverage for the shipment?
III. English import-export conversations
Let’s discover the 3 most common English import-export conversations below!
1. Conversation 1: Exchanging information about goods for trade
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A: Hi, I'm reaching out because we're interested in importing some electronics from your company.
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B: Hi there! That's great to hear. Can you provide more details about the products you're interested in?
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A: Sure, we're specifically looking for smartphones and tablets with the latest features.
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B: Got it. Do you have any preferences regarding brands or specific models?
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A: We're open to different options, but we're mainly interested in well-known brands with a good reputation.
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B: Okay, I'll prepare a list of available products and send it over to you for review.
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A: Perfect, thank you. We'll take a look and get back to you with our final decision.
2. Conversation 2: Discussing trade options
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A: Hello, we've reviewed the list of products you provided, and we're interested in moving forward with the transaction.
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B: That's great news! Did you have a particular quantity in mind for each product?
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A: Yes, we'd like to start with a small order to test the market, and if everything goes well, we'll increase the quantity in the future.
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B: Understood. We can arrange either a one-time purchase or discuss setting up a regular shipment schedule. Which option works best for you?
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A: We're leaning towards setting up a regular shipment schedule to ensure consistent supply.
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B: Sounds good. Let's discuss the details further and come up with a mutually beneficial agreement later.
3. Conversation 3: Negotiating transaction costs
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A: Hi, we've finalized the terms of the transaction, and now we'd like to discuss the costs involved.
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B: Of course. Could you please specify which costs you're referring to?
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A: We're interested in knowing the price per unit for the products, as well as any additional fees such as shipping and customs duties.
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B: Understood. I'll provide you with a breakdown of the costs including the unit price, shipping charges, and any applicable taxes or duties.
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A: Thank you. We also need to consider any potential import/export tariffs or insurance costs.
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B: Absolutely. I'll make sure to include all relevant expenses in the quotation for your review.
IV. Learning English import-export conversations through videos
To practice and improve your communication skills in import-export, apart from collecting vocabulary and phrases, you can also refer to illustrative videos of English import-export conversations. PREP has compiled a selection of such videos for you to explore!
PREP hopes that after reading this article, you have gained a wealth of vocabulary, phrases, and quality English import-export conversations. Keep following PREP for more valuable English knowledge updates!

Hi I'm Chloe, and I am currently serving as an Product Content Administrator at Prep Education. With over five years of experience in independent online IELTS study and exam preparation, I am confident in my ability to support learners in achieving their highest possible scores.
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