Compilation of 5 English shopping conversations

English vocabulary related to shopping

Meaning

Example

Store

/stɔːr/

(n)

a large shop where you can buy many different types of goods

Let's go to the store to buy some groceries.

Shopper

/ˈʃɑː.pər/

(n)

a person who is buying things from a shop or a number of shops

The shopper browsed through the racks of clothes. 

Sale

/seɪl/

(n)

an act of exchanging something for money

There's a big sale at the mall this weekend.

Discount

/ˈdɪskaʊnt/

(n)

a reduction in the usual price for something

I got a discount on this shirt because it was on clearance. 

Purchase

/ˈpɜːr.tʃəs/

(n)

to buy something

I made a purchase of shoes at the department store. 

Cashier

/ˈkæʃɪər/

(n)

a person whose job is to receive and pay out money in a shop, bank, restaurant, etc.

The cashier rang up my items at the checkout counter. 

Receipt

/rɪˈsiːt/

(n)

something such as a piece of paper or message proving that money, goods, or information have been received

Don't forget to ask for a receipt after you pay. 

Mall

/mɔːl/

(n)

a very large building or buildings containing a lot of stores and often restaurants, and usually with space around it outside for parking

The mall is crowded with shoppers during the holiday season. 

Boutique

/buːˈtiːk/

(n)

a small shop that sells fashionable clothes, shoes, jewelry, etc.

Anna found a beautiful dress at a boutique downtown.

Department store

/dɪˈpɑːrt.mənt stɔːr/

(n)

a large shop divided into several different parts, each of which sells different things

You can find everything you need at the department store. 

Shopping cart

/ˈʃɑː.pɪŋ kɑːrt/

(n)

a small vehicle that you push around a store, putting the things that you want to buy in it

I need to grab a shopping cart before we start shopping. 

Brand

/brænd/

(n)

a type of product made by a particular company and sold under a particular name

This store carries all the top brands in fashion. 

Clearance

/ˈklɪə.rəns/

(n)

an occasion when goods are offered for sale cheaply so that people will be encouraged to buy them and there will be space for new goods

I found some great deals in the clearance section. 

Return

/rɪˈtɜːrn/

(n)

the act of giving, putting, or sending something back

If the shirt doesn't fit, I'll need to make a return. 

Bargain

/ˈbɑːr.ɡɪn/

(n)

something on sale at a lower price than its true value

I love finding a good bargain at the thrift store. 

Communication phrases about shopping

Excuse me, where can I find a jacket?

How much does this cost?

Do you have this in a different size/ color?

Is there a discount on this item?

Could you help me find something similar to this?

Do you accept credit cards?

Is there a fitting room where I can try this on?

Do you offer a warranty for this product?

Can I return this if it doesn't fit?

Could you hold this item for me while I continue shopping?

Is there a sale going on today?

Do you have any special offers or promotions?

Could you gift wrap this for me, please?

Can I get a receipt for this purchase?

Thank you for your help. Have a nice day!

English shopping conversations

• Sarah: Excuse me, I'm looking to buy a new laptop. Can you help me?

• Mark: Of course, ma'am. I'd be happy to assist you. What kind of laptop are you interested in?

• Sarah: I'm looking for something lightweight and powerful, mainly for work and some light gaming.

• Mark: Great! We have a variety of options that might suit your needs. Do you have a preferred brand or budget in mind?

• Sarah: I've heard good things about both Dell and HP, and my budget is around $1000.

• Mark: Perfect. We have some excellent options from both Dell and HP within that price range. Here are two options that fit your requirements. The Dell Inspiron has a sleek design and powerful performance, while the HP Pavilion offers great value for its features.

• Sarah: They both look good. Can you tell me more about the specifications?

• Mark: Sure. The Dell Inspiron features an Intel Core i5 processor, 8GB of RAM, and a 512GB SSD. It also has a dedicated graphics card, which is perfect for gaming. On the other hand, the HP Pavilion comes with an AMD Ryzen 5 processor, 12GB of RAM, and a 256GB SSD. It's slightly lighter and has a longer battery life.

• Sarah: Hmm, I'm torn between performance and battery life. Do you have any other options?

• Mark: Absolutely. Let me show you an ASUS ZenBook. This ASUS ZenBook combines both power and portability. It features an Intel Core i7 processor, 16GB of RAM, and a 1TB SSD. It's also incredibly lightweight and has an impressive battery life.

• Sarah: That sounds perfect! I think I've made my decision. I'll go with the ASUS ZenBook.

• Mark: Excellent choice, Sarah. Thank you for choosing our store, Sarah. Enjoy your new ASUS ZenBook!

• Sarah: Thank you, Mark. I'm sure I will!

English shopping conversations

• Customer: Excuse me, how much does this smartphone cost?

• Salesperson: The price for that model is $500. However, we currently have a promotion running, so you might be able to get it at a discounted price.

• Customer: Oh, that sounds good. Can you tell me more about the promotion?

• Salesperson: Sure, if you purchase it today, you'll get a 10% discount on the listed price.

• Customer: That’s great! I decided to get this smartphone.

• Salesperson: Wonderful! If within 20 days, your smartphone has any problems, you can bring it here for free repair!

• Customer: Yeah, thank you!

• Salesperson: Thank you! Have a nice day!

• Customer: You too!

English shopping conversations

• Customer: I'm interested in buying this camera. What does it cost?

• Salesperson: It costs 650 USD.

• Customer: Can you tell me about the warranty policy?

• Salesperson: Of course. Our cameras come with a one-year manufacturer's warranty. It covers any defects in materials or workmanship.

• Customer: That's reassuring.

• Salesperson: So, do you want to buy this camera? It is limited and we won’t import it again until next year.

• Customer: Alright, I will take it. Packaging it for me, please.

• Salesperson: Yeah, wait for me a little bit.

• Customer: Yes.

English shopping conversations

• Tom: Hi there, I'm in the market for a new TV. Can you help me find something?

• Lisa: Of course, sir. I'd be happy to assist you. What kind of TV are you looking for?

• Tom: I'm looking for a smart TV around 50 inches with good picture quality and sound.

• Lisa: We have a few options that might interest you. Let me show you our best sellers.

• Lisa: Here's our most popular option, the Samsung 50-inch 4K Smart TV. It has stunning picture quality and integrated smart features for streaming.

• Tom: This looks great, but do you have any discounts or promotions for it?

• Lisa: I'm afraid Samsung 50-inch 4K Smart TV doesn't currently have any discounts or promotions. However, we do have another model on sale right now. Let me show you.

• Lisa: This LG 50-inch 4K Smart TV is currently on sale with a special discount. It offers similar features to Option A but at a lower price due to our promotion.

• Tom: Hmm, that sounds like a good deal. Can you tell me more about Smart TV LG 50-inch 4K specifications?

• Lisa: Certainly. Smart TV LG 50 inch 4K features a 4K resolution display, built-in Wi-Fi for streaming, and multiple HDMI and USB ports for connectivity. It also comes with LG's advanced picture and sound technologies for an immersive viewing experience.

• Tom: That sounds perfect. I think I'll go with the Smart TV LG 50 inch 4K  since it has a discount.

• Lisa: Great choice, Tom. Let me assist you with the purchase.

• Lisa: Thank you for choosing our store, Tom. Enjoy your new LG 50-inch 4K Smart TV!

• Tom: Thank you, Lisa. I appreciate your help!

English shopping conversations

• Customer: What payment methods do you accept?

• Cashier: We accept cash, credit cards, and mobile payment apps like Apple Pay and Google Pay.

• Customer: Great, I'll pay with my credit card.

• Cashier: Sure, please insert or swipe your card, and follow the instructions on the screen.

• Customer: Done. Thank you!

• Cashier: Do you want to get the bill?

• Customer: No, but do you have the point card?

• Cashier: I’m sorry but we only have the loyal card. Do you want to get it?

• Customer: What is its feature?

• Cashier: If you buy our goods later, you will get a 5% discount.

• Customer: Great, give me one.

• Cashier: Yes, here you are.