Privacy Policy

PREP PTE. LTD. (hereinafter referred to as “Prep”) values the personal information of its

Customers and Partners and respects their right to privacy. Prep seeks to inform Customers and Partners about how the information collected will be used and the measures implemented to protect personal information within Prep’s database.

This policy applies to all websites, mobile applications, and services provided by Prep.

Article 1: Definitions

1. Prep: Refers to PREP PTE. LTD. UEN: 202227322W. Address: 114 Lavender Street, #11-83 CT HUB 2, Singapore (338729).

2. Customer: Refers to individuals and/or organizations that provide personal data in activities related to searching for, accessing, purchasing, registering to use, or using Prep’s products, goods, or services.

3. Partner: Refers to any organization, enterprise, individual, or legal representative of a legal entity that cooperates with Prep by signing agreements or contracts.

4. Personal Data: Refers to information associated with or identifying a specific individual, including but not limited to basic and sensitive personal data.

Article 2: Purpose of Data Processing

1. For Customers:

   • Provide, activate, and verify products and services.

   • Assist with purchasing, customer care, and resolving complaints.

   • Enhance product and service quality through analysis, updates, and customer feedback.

   • Protect against fraud or criminal activities.

   • Offer marketing campaigns and personalized promotions.

2. For Partners:

   • Facilitate contracts and agreements, including financial reconciliation and transactions.• Provide support for collaboration, communication, and resolving technical or administrative issues.

   • Ensure compliance with applicable laws and fulfill legal obligations.

Article 3: Data Collection, Storage, and Sharing

1. Collection Methods:

   • Directly via Prep’s websites, applications, and communication channels.

   • Automatically through cookies, connection logs, or third-party integrations.

   • Indirectly from official public sources, affiliates, or trusted partners.

2. Storage Methods:

   • Personal data is securely stored in Prep’s database systems or authorized backuplocations.

   • Temporary data may also be stored through cookies or other online tools during websiteusage.

3. Sharing Methods:

   • Data may be shared with teaching staff, trusted partners, or authorized parties foroperational purposes.

   • Personal data may be provided to competent state authorities if required by applicablelaws.

4. Analysis and Encryption:

   • Data analysis is conducted under strict monitoring, ensuring compliance with dataprotection standards.

   • Collected data is encrypted during storage and transfer to prevent unauthorized access.

5. Data Deletion:

   • Personal data will be deleted upon completion of its purpose or upon valid request unlessotherwise required by applicable laws.

Article 4: Data Protection Principles

1. Prep implements reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

2. Personal data is only collected and processed with the consent of the individual, except as permitted by applicable laws.

3. If a data breach occurs, Prep will notify affected parties and work with authorities to resolve the issue promptly.

Article 5: Duration of Personal Data Processing

• Personal data is processed from the moment consent is granted until the data’s purpose isfulfilled or its retention is no longer required under applicable laws.

• Some data, such as customer feedback and academic achievements, may continue to bestored for operational and compliance purposes.

Article 6: Rights and Obligations of Customers and Partners Rights:

• Be informed about the processing of personal data.

• Access, edit, or delete personal data unless restricted by applicable laws.

• Withdraw consent or object to data processing.

• Lodge complaints or seek compensation for violations of personal data protection.

Obligations:

• Provide accurate and updated personal data.

• Protect personal data and promptly report any suspected breaches.

• Comply with Prep’s policies and applicable laws regarding data usage.

Article 7: Complaints Regarding Personal Data

If you have any questions, feedback, or complaints regarding the misuse of personal data, please contact Prep at:

PREP PTE. LTD.

Email: support@prepedu.com

Prep will respond promptly to all inquiries and resolve issues within the scope of applicable laws.

Article 8: Cases of Data Processing Without Consent

Prep may process personal data without consent in the following cases:

• To protect life, health, or safety in emergencies.

• For public disclosure as required by applicable laws.

• To fulfill legal obligations or serve state agencies in specific scenarios.

Article 9: Implementation Provisions

By using Prep’s products and services, Customers and Partners agree to this privacy policy. Prep reserves the right to revise this policy at any time. Continued use of Prep’s services without objection constitutes acceptance of the updated policy.

This policy is issued and implemented in compliance with applicable laws on personal data protection.

If you have further questions or need clarification, please contact PREP PTE. LTD. via email at support@prepedu.com.